In this workshop, the activities will center around three areas of focus 1. The value of an integrated omnichannel engagement experience to medical stakeholders and ways to establish an omnichannel engagement strategy 2. Foundations and underlying capabilities necessary to implement seamless omnichannel engagement. Critical success factors/change management to build and embed these capabilities within our field medical teams 3. Tracking field medical activity to enable measurement and demonstration of impact.
Hyatt Regency New Orleans
Greg Christopherson, Monicca Shanthanelson, Robin Winter-Sperry