Coaching in the Digital Age: Challenges and Solutions in Remote Interaction

Business coaching is a multibillion-dollar industry, and for good reason: effective coaching benefits business’s efficacy and efficiency. Research from the International Coaching Federation shows that the median ROI for business coaching is 7-fold. Yet the COVID-19 pandemic brought a 74% reduction in face-to-face coaching (2020 ICF Global Coaching Study). Even now, as we emerge from the COVID shadow, many companies plan to indefinitely maintain a remote work plan for many or most employees. The specter of ongoing remote work patterns highlights the need to transition coaching from a largely in-person model to a mostly or completely remote model. Fortunately, the digital transformation underway across the Medical Affairs industry has produced novel ways of using technology in remote coaching. That new technology, when matched with properly developed remote coaching skills, can help drive organizations to new heights of effectiveness and profitability.

During this 90-minute interactive workshop, we will explore the skills required for business leaders to be effective remote coaches in common modern-day environments. Through interactive demonstration and live audience participation, we will highlight the challenges of remote coaching and provide solutions to overcome them. Delegates will leave the workshop with a set of techniques that enable them to step into the role of “Leader as Coach” with confidence, regardless of the format, topics, or personnel issues.

March 22 @ 08:30
08:30 — 10:00 (1h 30′)

Hyatt Regency New Orleans

David Barwick, Heidi Lucchi